Privacy Policy.
We respect your privacy and are committed to handling your personal information carefully and responsibly.
What information we collect
When you contact us or make a booking enquiry, we may collect:
- Your name
- Contact details (such as phone number and email address)
- Vehicle details (make, model, size and condition)
- Service preferences and any notes you provide
How we use your information
We use this information to:
- Respond to enquiries and provide quotes
- Schedule and confirm bookings
- Send booking confirmations and reminders
- Improve our services and customer experience
Payments and third-party services
If we use third-party payment providers (for example, card terminals or payment platforms), those providers may collect and process your payment details directly. Your full card details are not stored by JC Car Detailing.
Sharing your information
We do not sell your personal information. We may share limited information with:
- Payment providers, for processing your payment (where applicable)
- Professional advisers, only where required (for example, accounting or legal purposes)
- As required by law, if we are legally obliged to disclose information
Data storage and security
We take reasonable steps to keep your information secure and to prevent misuse, loss or unauthorised access. However, no method of electronic transmission or storage is completely secure.
Accessing or updating your information
You can contact us at any time to request access to, or correction of, the personal information we hold about you.
Contact us about privacy
If you have any questions or concerns about how we handle your personal information, please contact us on 0488 804 793 or via email at jovillevergara@jccars.com.au.